How do I return an item?

  • Please contact customer service 877-865-2467 to obtain a Return Authorization number before shipping anything back to Barefoot Saddles USA. After obtaining your Return Authorization number, please ship your return to:

Returns - Barefoot Saddles USA

4021 Crater Lake Ave, Suite 101A

Medford, Oregon 97504


  • Returns and exchanges must be shipped back to Barefoot Saddles USA within 30 calendar days of the original shipping date.
  • Saddles must be returned within 7 days of when the items were shipped from the warehouse to you. 
  • All returned or exchanged items MUST be in UNUSED CONDITION and with ALL TAGS - NO EXCEPTIONS.
  • ALL returns will be subject to a 15% restocking fee.
  • Additional shipping and handling charges will be applied to all exchanges.
  • When shipping a return, you are strongly advised to insure your shipment and obtain a tracking number. Barefoot Saddles USA will not provide a refund or exchange if your package is not received.
  • Failure to observe any of the above may result in shipping and handling charges for any items that have to be returned to you due to failure to observe these guidelines.
  • Special orders and close-out sale items cannot be returned, exchanged, or credited.
  • If you have any questions, please call Barefoot Saddles USA toll free number 877-865-2467.